VIP Casino Host & Personal Concierge

Golden Nugget Las Vegas; Lake Charles (LA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Multiple benefit plans

Paid Time Off

401K

Opportunities for advancement

Diversity valued environment

Employee discounts on dining, retail,␣

Community volunteer opportunities

Job summary

Golden Nugget Las Vegas is seeking a Casino Host in Louisiana to deliver a personalized, red-carpet experience for our premium players. You will anticipate guest needs, coordinate exclusive VIP experiences, and foster genuine connections on the gaming floor, ensuring guests feel recognized and right at home.

The role includes greeting guests, promoting casino amenities, and maintaining up-to-date knowledge of events, promotions, and facilities while upholding gaming regulations and company

Qualifications

• High school diploma or GED required.
• Minimum 2 years in casino host or guest services equivalent.
• Excellent communication and interpersonal skills.

Responsibilities

• Exhibit conduct in accordance with Louisiana Gaming regulations and Golden Nugget policies and procedures.
• Maintain excellent communication with guests, vendors, visitors and staff.
• Build and maintain relationships with guests and market our product and amenities.
• Greet guests in the casino and participate in social events and promotions.
• Identify potential new members for the Player’s Club and explain benefits.
• Provide information on events, promotions, entertainment and facilities.
• Assist guests with services for machine repairs, change, payoffs or understanding machine operations.
• Resolve any guest issues to ensure satisfaction.

Skills

Communication skills

Leadership

Conflict resolution

Time management

Multitasking

Organization

Guest services

Microsoft Office

Education

High School diploma or GED

Tools

Hotel systems

Microsoft Office

Job description

Golden Nugget Las Vegas is seeking a Casino Host in Louisiana to deliver a personalized, red-carpet experience for our premium players. You will anticipate guest needs, coordinate exclusive VIP experiences, and foster genuine connections on the gaming floor, ensuring guests feel recognized and right at home.

The role includes greeting guests, promoting casino amenities, and maintaining up-to-date knowledge of events, promotions, and facilities while upholding gaming regulations and company