VIP Casino Host — Elite Guest Relations & Promotions

Bally's Corporation; Marquette (IA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Top industry pay

401k with company match

Comprehensive health packages

Job summary

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. It operates 15 casinos across 10 states and has extensive entertainment offerings including Bally's Interactive and Bally Bet platforms.

The role focuses on VIP guest development and delivering a favorable gaming experience through high-quality service, with duties spanning guest communications, comps evaluation, and collaboration across departments.

Qualifications

• Experience in customer service or sales roles.
• Ability to communicate effectively with guests and team members.
• Strong interpersonal and problem-solving skills.

Responsibilities

• Identify and develop VIP guest relationships to deliver exceptional gaming experiences.
• Provide guidance and excellent service to internal and external guests.
• Evaluate guest activity; issue comps where appropriate.
• Coordinate with Marketing and other departments to relay guest needs.

Job description

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. It operates 15 casinos across 10 states and has extensive entertainment offerings including Bally's Interactive and Bally Bet platforms.

The role focuses on VIP guest development and delivering a favorable gaming experience through high-quality service, with duties spanning guest communications, comps evaluation, and collaboration across departments.