VIP Casino Executive Host — Drive Elite Guest Experiences

MGM Resorts International; National Harbor (MD); On-site; USD 56,000 - 74,000; Full time

Benefits offered by this job

Health & Income Protection benefits

Hotel, F&B, and entertainment discount

Free meals in employee dining room

Free parking on and off shift

Healthcare, financial, and time off

Professional development and volunteer

Job summary

MGM Resorts International, at MGM National Harbor in National Harbor, MD, seeks an Executive Host to bring the energy and excitement of the casino floor to life. The role focuses on VIP guest service, rapid decision-making, and expediting high-priority requests to create unforgettable moments for our valued guests.

The position emphasizes guest relationship management, client growth through acquisitions, incentive delivery, and close collaboration with internal teams for events and activations

Qualifications

• Minimum 21 years of age.
• One year of prior relevant experience.
• Two years of casino marketing, VP services, or sales experience preferred.

Responsibilities

• Guest Relationship Management: Cultivate strong, lasting relationships with high-value players by delivering personalized service and memorable experiences.
• Business Growth & Client Acquisition: Proactively seek out and develop new casino clientele to grow the property’s player base and drive revenue.
• Incentive Delivery: Execute guest incentives—including comps, special offers, and exclusive access—to reward loyalty and drive continued visitation.
• On-Property Support & Events: Collaborate with internal teams to elevate the guest experience on property and represent the brand at key events and activations.

Job description

MGM Resorts International, at MGM National Harbor in National Harbor, MD, seeks an Executive Host to bring the energy and excitement of the casino floor to life. The role focuses on VIP guest service, rapid decision-making, and expediting high-priority requests to create unforgettable moments for our valued guests.

The position emphasizes guest relationship management, client growth through acquisitions, incentive delivery, and close collaboration with internal teams for events and activations