Executive Host - MGM National Harbor

MGM Resorts International; Oxon Hill (MD); On-site; USD 56,000 - 74,000; Full time

Benefits offered by this job

Health & income protection

Employee discounts on hotel, F&B, and

Free meals for employees

Free parking on and off shift

Healthcare, financial, and time-off

Professional and personal development

Volunteer opportunities in the local社区

Job summary

MGM Resorts International is seeking an Executive Host at MGM National Harbor in National Harbor, MD. In this fast-paced role, you will expedite high-priority guest requests and ensure VIP-level service for our valued guests.

Responsibilities include cultivating relationships with high-value players, growing the California? (note: Maryland) property's player base, delivering comps and exclusive offers, and supporting on-property events with internal teams to elevate the guest experience.

Qualifications

• Minimum 21 years of age.
• One year of prior relevant experience.
• Two years of casino marketing, VP services, or sales experience preferred.

Responsibilities

• Cultivate strong, lasting relationships with high-value players by delivering personalized service and memorable experiences.
• Proactively seek out and develop new casino clientele to grow the property's player base and drive revenue.
• Execute guest incentives - including comps, special offers, and exclusive access - to reward loyalty and drive continued visitation.
• Collaborate with internal teams to elevate the guest experience on property and represent the brand at key events and activations.

Skills

Guest relationship management

Client acquisition

Incentive delivery

Event support

Job description

National Harbor, Maryland

The SHOW Comes Alive At MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Job

Bring the energy and excitement of the casino floor to life as a Executive Host at MGM National Harbor! In this fast-paced role, you’ll expedite high-priority guest requests, make quick decisions, and ensure every interaction delivers VIP-level service. Be the heartbeat of the action annd help create unforgettable moments for our most valued guests.

The Day-to-day

• Guest Relationship Management: Cultivate strong, lasting relationships with high-value players by delivering personalized service and memorable experiences.
• Business Growth & Client Acquisition: Proactively seek out and develop new casino clientele to grow the property's player base and drive revenue.
• Incentive Delivery: Execute guest incentives -including comps, special offers, and exclusive access- to reward loyalty and drive continued visitation.
• On-Property Support & Events: Collaborate with internal teams to elevate the guest experience on property and represent the brand at key events and activations.

The Ideal Candidate

• Minimum 21 years of age
• One year of prior relevant experience
• Two years of casino marketing, VP services, or sales experience preferred

The Perks & Benefits

• Health & Income Protection benefits (for eligible employees)
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Pay Range

The pay range for this role is:

$55,600.00 - $74,200.00

This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location.

This position is eligible to participate in the Company's incentive plan.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.