VIP Automotive Service Advisor

VIP, Inc.; Seabrook (NH); On-site; USD 25,000 - 39,000; Full time

Job summary

VIP, Inc. in Seabrook, NH is seeking a Service Writer to join our automotive service team. You will work closely with the Service Manager to communicate with customers, explain vehicle conditions, and ensure accurate service documentation and scheduling.

The ideal candidate demonstrates strong communication, organization, and a basic understanding of automotive service processes, with a focus on safety, teamwork, and delivering a different and better customer experience.

Qualifications

• Excellent verbal and written communication skills.
• Strong business sense with ability to analyze and prioritize.
• Good organization and time management skills.
• Understanding of automotive servicing industry.

Responsibilities

• Consult with customers, build relationships, and educate them about vehicle condition based on MPI inspection.
• Aim for above-average engagement as measured by SAX score.
• Learn and execute tasks assigned by the Service Manager to deliver a better customer experience.
• Maintain safety, facility, and equipment standards and ensure required training is completed.
• Communicate effectively with the team through daily huddles and meetings.

Skills

Verbal and written communication

Business sense

Organization and time management

Automotive servicing knowledge

Education

Two-year college or technical school

Job description

VIP, Inc. in Seabrook, NH is seeking a Service Writer to join our automotive service team. You will work closely with the Service Manager to communicate with customers, explain vehicle conditions, and ensure accurate service documentation and scheduling.

The ideal candidate demonstrates strong communication, organization, and a basic understanding of automotive service processes, with a focus on safety, teamwork, and delivering a different and better customer experience.