VIP Automotive Loyalty & Retention Specialist

Sonic Automotive, Inc.; Santa Monica (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Comprehensive training

Competitive compensation

Health, Dental, and Vision benefits

401k

PTO

Job summary

Sonic Automotive, Inc. is seeking a Loyalty Retention Specialist in Santa Monica, CA, to drive customer retention and loyalty.

The ideal candidate will manage communications with previous customers, providing exceptional service and identifying sales opportunities. Competitive wages include a base hourly rate of $18.00 with potential commissions and bonuses.

Applicants must have prior automotive experience and demonstrate strong communication skills. Join our team and enjoy comprehensive training and benefits!

Qualifications

• Minimum 1 year automotive retail experience.
• Able to demonstrate pre-employment testing capabilities.
• Must be authorized to work in the USA.

Responsibilities

• Manage dealership loyalty by contacting previous customers.
• Ensure dealership exceeds retention goals.
• Utilize CRM to track customer interactions.

Skills

Automotive retail experience

Exceptional communication skills

Proficient in CDK CRM and Microsoft Office

Organizational skills

Ability to multi-task

Job description

Sonic Automotive, Inc. is seeking a Loyalty Retention Specialist in Santa Monica, CA, to drive customer retention and loyalty.

The ideal candidate will manage communications with previous customers, providing exceptional service and identifying sales opportunities. Competitive wages include a base hourly rate of $18.00 with potential commissions and bonuses.

Applicants must have prior automotive experience and demonstrate strong communication skills. Join our team and enjoy comprehensive training and benefits!