VIP Airport Concierge & Guest Experience

Signature Aviation; Teterboro (NJ); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

401(k)

Critical Illness Insurance

Hospital Indemnity

Accident Insurance

Paid time off

Tuition reimbursement

Training and Development

Employee Assistance Program (EAP) &amp

Job summary

Signature Aviation is seeking a Guest Experience Specialist to warmly welcome guests and crew, coordinating services with precision and care. The role supports flight crews and VIP travelers, delivering concierge services and accurate information to ensure a smooth visit.

The position requires flexibility for nights, weekends, and holidays, with duties performed indoors and outdoors near aircraft and ground equipment. Customer-service excellence is essential.

Qualifications

• High School Diploma or GED required.
• At least 1 year of customer-experience work in retail, hospitality, or sales preferred.
• Must possess a valid state driver’s license.
• Minimum of 18 years of age and able to pass background checks.
• Authorized to work in the jurisdiction of employment.
• Ability to drive standard and automatic transmission vehicles preferred.

Responsibilities

• Meet and greet guests and crews; escort to front entrance, aircraft, or vehicles.
• Collaborate with team to ensure services are handled promptly and courteously.
• Process guest purchases and fuel transactions; assist with general accounting tasks.

Skills

Hospitality skills

English language

Math skills

Communication skills

Critical thinking

Interpersonal skills

Multitasking

Computer skills

Education

High School Diploma or GED

Job description

Signature Aviation is seeking a Guest Experience Specialist to warmly welcome guests and crew, coordinating services with precision and care. The role supports flight crews and VIP travelers, delivering concierge services and accurate information to ensure a smooth visit.

The position requires flexibility for nights, weekends, and holidays, with duties performed indoors and outdoors near aircraft and ground equipment. Customer-service excellence is essential.