Premium Guest Experience Concierge

Signature Aviation; Atlanta (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k)

Critical Illness Insurance

Hospital Indemnity

Identity Theft and Legal Services

Paid time off

Tuition reimbursement

Training and Development

Employee Assistance Program (EAP) &Per

Perks

Job summary

Signature Aviation is seeking a Guest Experience Specialist to warmly welcome guests and crew, coordinate services, and provide concierge-level hospitality in a fast-paced environment. You will collaborate with the Airside Experience Team, manage guest inquiries, and ensure an exceptional first impression.

The role requires flexibility to work varied shifts, including nights, weekends, and holidays, and the ability to operate in both indoor and outdoor environments near aircraft and equipment.

Qualifications

• Experience in guest-facing roles in hospitality, retail, or related fields.
• Ability to multitask in a fast-paced environment.
• Strong communication and interpersonal skills.
• Willingness to work varied shifts, including nights, weekends, and holidays.

Responsibilities

• Greet guests and crew with professionalism and warmth.
• Coordinate services with team members and other departments.
• Assist with concierge-style requests and basic guest services.
• Maintain knowledge of Signature Aviation facilities, services, and local area.

Skills

Guest service

Multitasking

Attention to detail

Communication

Team collaboration

English fluency

Professionalism

Education

High School Diploma or GED

Job description

Signature Aviation is seeking a Guest Experience Specialist to warmly welcome guests and crew, coordinate services, and provide concierge-level hospitality in a fast-paced environment. You will collaborate with the Airside Experience Team, manage guest inquiries, and ensure an exceptional first impression.

The role requires flexibility to work varied shifts, including nights, weekends, and holidays, and the ability to operate in both indoor and outdoor environments near aircraft and equipment.