Video Teller Specialist - Part-Time

Bristol County Savings Bank; Taunton (MA); On-site; USD 23,000 - 32,000; Part time

Job summary

Bristol County Savings Bank in Taunton, MA is seeking an Interactive Banker - Part Time to operate Live Video Teller services. You will handle transactions, ensure accuracy, and deliver exceptional customer service while representing the bank on camera.

The role requires 1-2 years in financial services, a High School diploma (Associate’s preferred), and strong communication skills. This is a part-time, on-site position with varying hours.

Qualifications

• High School diploma required; Associate’s Degree in Business, Finance or related field preferred.
• 1-2 years’ experience in a financial institution or customer service.
• Excellent communication skills for video/electronic environments; comfortable on camera.

Responsibilities

• Handle Teller/ITM transactions and customer interactions via Live Video Teller.
• Provide high quality customer service and resolve routine inquiries.
• Cross-sell products and refer customers to appropriate bank areas.
• Balance end-of-day procedures and adhere to security/audit requirements.

Skills

Customer service

Communication

Video banking

Analytical skills

Independent work

Education

Associate’s Degree in Business/Finance or related field

High School diploma

Tools

Windows

Microsoft Word

Microsoft Excel

Job description

Bristol County Savings Bank in Taunton, MA is seeking an Interactive Banker - Part Time to operate Live Video Teller services. You will handle transactions, ensure accuracy, and deliver exceptional customer service while representing the bank on camera.

The role requires 1-2 years in financial services, a High School diploma (Associate’s preferred), and strong communication skills. This is a part-time, on-site position with varying hours.