Video Teller Pro: Part-Time On-Site Banking & Tech Support

United Community Bank; Blairsville (Indiana County); On-site; USD 25,000 - 26,000; Part time

Job summary

United Community Bank is seeking a part-time Interactive Teller on-site in Blairsville, PA to deliver a seamless customer experience via live video ITM interactions. You will guide customers through transactions, respond to questions, and promote banking solutions with professionalism.

Strong communication, multitasking across software platforms, and adherence to bank policies are essential. Bilingual English/Spanish is a plus.

Qualifications

• Customer-focused with strong communication and rapport-building.
• Ability to work rotating shifts including evenings and weekends.
• Familiarity with bank operations and procedures.
• Discretion with sensitive information and risk assessment.

Responsibilities

• Guide customers through ITM transactions via live video.
• Process deposits, withdrawals, checks and card transactions.
• Assess transaction risk and ensure policy compliance.
• Promote banking products and services to customers.
• Resolve customer issues quickly while maintaining service standards.
• Provide ITM and debit card support and escalate tickets when needed.

Skills

Interpersonal skills

Communication skills

Analytical mindset

Attention to detail

Software multitasking

Job description

United Community Bank is seeking a part-time Interactive Teller on-site in Blairsville, PA to deliver a seamless customer experience via live video ITM interactions. You will guide customers through transactions, respond to questions, and promote banking solutions with professionalism.

Strong communication, multitasking across software platforms, and adherence to bank policies are essential. Bilingual English/Spanish is a plus.