Veterinary Shift Lead — Lead Care & Team Excellence

Bfcareers; Struthers (OH); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off and holidays

CE allowance

Job summary

Banfield Pet Hospitals is seeking a Shift Lead to provide leadership across shifts while performing paraprofessional duties as a veterinary assistant/technician. The role supports Practice Manager and COS to maintain clear communication with clients and staff, aiming to maximize hospital productivity and quality care.

The position emphasizes patient welfare, client education, and efficient operations within Banfield protocols and state regulations.

Qualifications

• Associate’s degree or veterinary technician certification (required)
• Two years experience in healthcare, veterinary field, or service industry
• Prior supervisory experience preferred
• Strong communication and leadership abilities

Responsibilities

• Lead paraprofessional staff and coordinate hospital productivity.
• Act as CSC or veterinary assistant/technician as needed.
• Educate clients about wellness plans and hospital services.
• Handle scheduling, client communication, and case flow to maximize efficiency.
• Ensure safety, cleanliness, and compliance with state practice acts.

Skills

Leadership

Customer Focus

Communication Skills

Problem Solving

Education

Associate’s degree or veterinary technician certification

Job description

Banfield Pet Hospitals is seeking a Shift Lead to provide leadership across shifts while performing paraprofessional duties as a veterinary assistant/technician. The role supports Practice Manager and COS to maintain clear communication with clients and staff, aiming to maximize hospital productivity and quality care.

The position emphasizes patient welfare, client education, and efficient operations within Banfield protocols and state regulations.