Veterinary Shift Lead: Lead, Coordinate & Care

Bfcareers; Litchfield (NH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Continuing education

Parental leave

Job summary

Banfield Pet Hospitals is seeking a Shift Lead to support the hospital’s leadership and paraprofessional teams. The role blends veterinary assistant responsibilities with supervisory duties to keep the hospital productive and client-focused.

You will work with the Practice Manager and Chief of Staff to ensure effective communication with clients, associates, Field Leadership, and Central Team Support, while upholding Banfield protocols and state regulations.

Qualifications

• Associate’s degree or veterinary technician certification preferred.
• Two years experience (healthcare, veterinary profession, service-type industry) required; supervisory experience preferred.
• Medical terminology training preferred.

Responsibilities

• Lead paraprofessional staff and coordinate with Practice Manager and COS to ensure quality care and efficiency.
• Assist with scheduling, client communication, and hospital operations to maximize productivity.
• Provide leadership during shifts and ensure adherence to hospital policies and procedures.
• Support veterinarians and veterinary technicians with clinical and administrative tasks as needed.
• Maintain accurate medical charts, client information, and documentation.

Skills

Leadership

Multi-tasking

Organizational ability

Problem solving

Communication skills

Computer skills

Initiative

Integrity

Teamwork

Flexibility

Independence

Stress tolerance

Education

Associate degree or veterinary technician certification

Job description

Banfield Pet Hospitals is seeking a Shift Lead to support the hospital’s leadership and paraprofessional teams. The role blends veterinary assistant responsibilities with supervisory duties to keep the hospital productive and client-focused.

You will work with the Practice Manager and Chief of Staff to ensure effective communication with clients, associates, Field Leadership, and Central Team Support, while upholding Banfield protocols and state regulations.