Veterinary Shift Lead — Team Leadership & Patient Care

Medical Management International, Inc.; Jacksonville (FL); On-site; USD 50,282,000 - 64,334,000; Full time

Job summary

Banfield Pet Hospitals is seeking a Shift Lead to supervise paraprofessional staff and assist clinicians across shifts. You will promote client care, maintain hospital productivity, and ensure adherence to hospital protocols and safety standards.

The role combines leadership duties with hands-on veterinary assistant/technician tasks, requiring strong communication, organizational, and multitasking abilities to deliver high-quality preventive care and client service.

Qualifications

• Lead paraprofessional team and coordinate hospital operations.
• Experience mentoring paraprofessional staff and supporting veterinarians.
• Strong communication with clients and staff to ensure continuity of care.

Responsibilities

• Lead paraprofessional staff and coordinate hospital operations.
• Ensure client care and productivity targets are met.
• Support Practice Manager with scheduling and staff development.
• Maintain safety and cleanliness of hospital areas and equipment.

Skills

Leadership

Priority Setting

Approachability

Directing Others

Conflict Management

Customer Focus

Peer Relationships

Communication Skills

Functional/Technical Skills

Action Oriented

Motivating Others

Education

Associate’s degree or veterinary technician certification/licensure

Two years experience required

Prior supervisory experience preferred

Job description

Banfield Pet Hospitals is seeking a Shift Lead to supervise paraprofessional staff and assist clinicians across shifts. You will promote client care, maintain hospital productivity, and ensure adherence to hospital protocols and safety standards.

The role combines leadership duties with hands-on veterinary assistant/technician tasks, requiring strong communication, organizational, and multitasking abilities to deliver high-quality preventive care and client service.