Veterinary Shift Lead — Lead Care & Team Ops

Banfield Pet Hospital; Mesa (AZ); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan with match

Job summary

Banfield Pet Hospitals is seeking a Shift Lead to supervise and support the veterinary team while performing paraprofessional duties. You will promote clinic efficiency, client care, and teamwork across shifts, guided by hospital leadership.

Responsibilities include assisting with surgeries, client education on wellness plans, and maintaining accurate records. Aiming to balance leadership with hands-on care, you will model Banfield's Five Principles in daily actions.

Qualifications

• Associate degree or veterinary technician certification preferred.
• Two years experience in healthcare, veterinary or service industry.
• Supervisory experience preferred.

Responsibilities

• Lead paraprofessional team to ensure high-quality client service and patient care.
• Balance leadership duties (about 20%) with paraprofessional tasks (about 80%).
• Assist with surgical procedures and administrative duties as needed.

Skills

Leadership

Priority Setting

Approachability

Directing Others

Communication Skills

Problem Solving

Customer Focus

Team Coordination

Initiative

Integrity

Flexibility

Education

Associate's degree or veterinary technician certification

Tools

NAVTA guidelines

Job description

Banfield Pet Hospitals is seeking a Shift Lead to supervise and support the veterinary team while performing paraprofessional duties. You will promote clinic efficiency, client care, and teamwork across shifts, guided by hospital leadership.

Responsibilities include assisting with surgeries, client education on wellness plans, and maintaining accurate records. Aiming to balance leadership with hands-on care, you will model Banfield's Five Principles in daily actions.