Veterinary Receptionist: Front Desk & Client Experience

National Veterinary Associates, Inc.; Clarksville (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Job summary

National Veterinary Associates (NVA) is seeking a friendly front desk receptionist to greet clients, answer questions, schedule appointments, and process payments in a fast-paced veterinary office in Clarksville, Tennessee.

You will help maintain client records, monitor the waiting area, and route more complex issues to senior staff. Minimum of 6 months related experience required; benefits include medical, dental, vision, 401(k) with employer match, and paid time off.

Qualifications

• Minimum of 6 months job-related experience required.

Responsibilities

• Greets clients, responds to questions; processes incoming and outgoing pets, and handles payments.
• Answers phone calls, screens for service needs, and schedules appointments.
• Monitors client waiting area to ensure cleanliness.
• Documents and maintains client information, service data and other pertinent information within business operations software.
• Escalates complex matters to senior staff.

Skills

Customer service

Phone etiquette

Scheduling

Cash handling

Documentation

Job description

National Veterinary Associates (NVA) is seeking a friendly front desk receptionist to greet clients, answer questions, schedule appointments, and process payments in a fast-paced veterinary office in Clarksville, Tennessee.

You will help maintain client records, monitor the waiting area, and route more complex issues to senior staff. Minimum of 6 months related experience required; benefits include medical, dental, vision, 401(k) with employer match, and paid time off.