Veterinary Front Desk Pro - Client Care & Scheduling

Talentify; Brentwood (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with employer match

Paid time off

Job summary

National Veterinary Associates (NVA) is seeking a Veterinary Receptionist to join a busy AAHA-accredited veterinary practice in Brentwood, CA. You will greet clients, handle phone lines, schedule appointments, process payments, and maintain client data in the practice management system.

We value a team player with computer skills and strong customer service. Competitive pay ($17.00–$24.00 hourly) and a comprehensive benefits package are provided, with opportunities to grow as new doctors join

Qualifications

• 1 year minimum Veterinary Receptionist
• 2+ years Customer Service – any industry

Responsibilities

• Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments.
• Answering phone calls; screening for service needs; scheduling appointments.
• Handles incoming and outgoing mail, e-mail, and texting.
• Documents and maintains client information, service data, and other pertinent information within practice management software.
• Escalates complex matters to senior staff.

Skills

Veterinary Receptionist

Customer Service

Job description

National Veterinary Associates (NVA) is seeking a Veterinary Receptionist to join a busy AAHA-accredited veterinary practice in Brentwood, CA. You will greet clients, handle phone lines, schedule appointments, process payments, and maintain client data in the practice management system.

We value a team player with computer skills and strong customer service. Competitive pay ($17.00–$24.00 hourly) and a comprehensive benefits package are provided, with opportunities to grow as new doctors join