Pet Care Front Desk & Scheduling Specialist

Ladysmith Veterinary Hospital.; Ashland City (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

401(k) with employer match

Paid time off

Job summary

National Veterinary Associates (NVA) seeks a friendly veterinary receptionist to greet clients, answer questions, and help keep the front desk running smoothly in Ashland City, TN. You will process payments, schedule appointments, and maintain accurate client records using our operations software.

Minimum 6 months of related experience preferred; strong communication and customer service skills are essential to deliver an excellent and expeditious client experience.

Qualifications

• Minimum 6 months of related experience preferred.
• Greet clients and respond to questions professionally.
• Process payments and schedule appointments.

Responsibilities

• Greet clients and respond to questions in a friendly, professional manner.
• Answer phone calls and screen for service needs; schedule appointments.
• Maintain client information and service data in the operations software.
• Monitor front desk area and assist with payments and paperwork.

Skills

Customer service

Phone etiquette

Computer basics

Education

High school diploma

Tools

Practice management software

Job description

National Veterinary Associates (NVA) seeks a friendly veterinary receptionist to greet clients, answer questions, and help keep the front desk running smoothly in Ashland City, TN. You will process payments, schedule appointments, and maintain accurate client records using our operations software.

Minimum 6 months of related experience preferred; strong communication and customer service skills are essential to deliver an excellent and expeditious client experience.