Veterinary Receptionist & Client Care Champion

Prescott Animal; Prescott (AZ); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k retirement plan

Life Insurance

Disability coverage

Discounted veterinary care

Teladoc access

Employee Assistance Program

Job summary

Prescott Animal Hospital in Prescott, AZ is seeking a friendly receptionist to be the director of first impressions, manage a multi-line phone system, greet clients, and ensure compassionate care is reflected in every interaction.

You will coordinate front-desk operations, maintain medical records, schedule appointments, handle payments, and educate clients on preventive care and services. Strong communication, organization, and teamwork are required; veterinary software experience is a plus.

Qualifications

• Excellent customer service and communication are required.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Experience with veterinary software is preferred; weekend/holiday availability is required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with a positive attitude.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, and process payments.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: provide a calming presence to clients and pets.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software

Flexibility

Tools

Veterinary software

Job description

Prescott Animal Hospital in Prescott, AZ is seeking a friendly receptionist to be the director of first impressions, manage a multi-line phone system, greet clients, and ensure compassionate care is reflected in every interaction.

You will coordinate front-desk operations, maintain medical records, schedule appointments, handle payments, and educate clients on preventive care and services. Strong communication, organization, and teamwork are required; veterinary software experience is a plus.