Compassionate Veterinary Front Desk Specialist

Prescott Animal Hospital; Prescott (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k retirement options

Employee Assistance Program (EAP)

Discounted veterinary care for your ow

Job summary

Prescott Animal Hospital is seeking a friendly receptionist to greet clients, manage a multi-line phone system, and coordinate appointments with compassion and efficiency. You will handle payments and ensure accurate medical records while supporting a smooth day-to-day operation.

Join a team that values patient-centered care, teamwork, and ongoing education. Experience with veterinary software is preferred, and a flexible schedule including some weekends and holidays is required.

Qualifications

• Ability to provide excellent customer service in a veterinary front-desk role.
• Strong communication skills for coordinating with clients and staff.
• Organizational skills to manage appointments and records.

Responsibilities

• Be the Director of First Impressions by managing a multi-line phone system and greeting clients with empathy.
• Maintain accurate medical records, manage appointment schedules, and process payments to keep the hospital running smoothly.
• Educate clients on preventive care and hospital services to support pet wellness.
• Provide a calm, compassionate presence and treat each pet with care and respect.

Skills

Customer service

Communication

Organizational skills

Teamwork

Veterinary software

Tools

Veterinary software

Job description

Prescott Animal Hospital is seeking a friendly receptionist to greet clients, manage a multi-line phone system, and coordinate appointments with compassion and efficiency. You will handle payments and ensure accurate medical records while supporting a smooth day-to-day operation.

Join a team that values patient-centered care, teamwork, and ongoing education. Experience with veterinary software is preferred, and a flexible schedule including some weekends and holidays is required.