Veterinary Receptionist: Wellness & Client Care Expert

Mission Pet Health; Mesa (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Discounted veterinary care for your be

Online discount platform

Teladoc 24/7 access to doctors

Job summary

Mission Pet Health is hiring a Receptionist for Augusta Ranch Animal Hospital in Mesa, AZ. You will be the first point of contact for clients, manage a multi-line phone system, schedule appointments, and help maintain medical records with empathy and efficiency.

You should bring outstanding customer service and communication skills, strong organizational abilities, and a willingness to work some weekends/holidays. Veterinary software experience is a plus, with comprehensive benefits offered.

Qualifications

• Excellent customer service and animal-loving approach.
• Strong communication and ability to stay calm in stressful situations.
• Highly organized with multitasking in a fast-paced environment.

Responsibilities

• Direct first impressions by managing a multi-line phone system and greeting clients with empathy.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Educate clients on preventive care and other hospital services to ensure quality patient care.
• Provide a calm, compassionate presence for clients and their pets.

Skills

Customer service

Communication skills

Organizational skills

Team collaboration

Tools

Veterinary software

Job description

Mission Pet Health is hiring a Receptionist for Augusta Ranch Animal Hospital in Mesa, AZ. You will be the first point of contact for clients, manage a multi-line phone system, schedule appointments, and help maintain medical records with empathy and efficiency.

You should bring outstanding customer service and communication skills, strong organizational abilities, and a willingness to work some weekends/holidays. Veterinary software experience is a plus, with comprehensive benefits offered.