Veterinary Receptionist

Colony Plaza Animal Hospital; The Villages (FL); On-site; USD 29,000 - 42,000; Full time

Job summary

Colony Plaza Animal Hospital in The Villages, FL is seeking a friendly Veterinary Receptionist to be the first point of contact for clients and their pets. You will provide excellent customer service and support front desk operations.

You will greet clients, answer calls, schedule appointments, manage records, and assist the veterinary team to ensure smooth daily workflow. The ideal candidate has strong communication, organizational skills, and a passion for animal care and service.

Qualifications

• Previous experience as a Veterinary Receptionist or in a similar role is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient with veterinary practice management software and basic computer applications.
• Ability to handle stressful situations with professionalism and empathy.
• Attention to detail and accuracy in data entry and record keeping.
• Passion for animal care and customer service.

Responsibilities

• Greet clients and their pets warmly upon arrival.
• Answer phone calls, schedule appointments, and manage the appointment calendar.
• Maintain accurate client and patient records in the system.
• Handle check-in and check-out processes efficiently.
• Process payments and manage billing inquiries.
• Communicate effectively with veterinary staff to coordinate patient care.
• Provide information about clinic services, policies, and procedures.
• Maintain a clean and organized reception area.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Veterinary software

Empathy

Data entry accuracy

Customer service

Job description

We are seeking a friendly and organized Veterinary Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and their pets, providing exceptional customer service and ensuring smooth front desk operations.

Responsibilities

• Greet clients and their pets warmly upon arrival.
• Answer phone calls, schedule appointments, and manage the appointment calendar.
• Maintain accurate client and patient records in the system.
• Handle check-in and check-out processes efficiently.
• Process payments and manage billing inquiries.
• Communicate effectively with veterinary staff to coordinate patient care.
• Provide information about clinic services, policies, and procedures.
• Maintain a clean and organized reception area.

Skills & Qualifications

• Previous experience as a Veterinary Receptionist or in a similar role is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient with veterinary practice management software and basic computer applications.
• Ability to handle stressful situations with professionalism and empathy.
• Attention to detail and accuracy in data entry and record keeping.
• Passion for animal care and customer service.