Veterinary Receptionist

Palm Springs Companion Care LLC; Palm Springs (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Job summary

Palm Springs Companion Care LLC in Palm Springs, CA seeks a warm, organized Veterinary Receptionist to greet clients and their pets and anchor the front desk.

In a fast-paced, compassionate clinic, you will schedule appointments, manage phone inquiries, process payments, and help maintain accurate patient records while delivering excellent customer service.

Qualifications

• Prior reception experience in veterinary/medical or customer-facing role.
• Strong communication and interpersonal skills with a compassionate, client-focused attitude.
• Ability to multitask and stay organized in a busy clinic.
• Proficiency with scheduling software, email, and basic computer applications.
• Genuine love for animals and dedication to their health.
• Reliable, punctual, and a true team player.

Responsibilities

• Greet clients and their pets with a friendly, professional demeanor.
• Schedule and confirm appointments using veterinary practice management software.
• Answer multi-line phone systems, respond to inquiries, and relay messages to veterinary staff.
• Process client payments, invoices, and insurance claims accurately.
• Maintain and update patient medical records and client information.
• Communicate discharge instructions and follow-up care information to pet owners.
• Manage waiting room flow and ensure a calm, clean front desk environment.

Skills

Customer service

Communication

Multitasking

Scheduling software

Front desk

Tools

Practice management software

Job description

Benefits

• Employee discounts
• Health insurance
• Paid time off

About the Role

Palm Springs Companion Care LLC is looking for a warm, organized, and passionate Veterinary Receptionist to be the welcoming face of our clinic in beautiful Palm Springs, CA. If you love animals and thrive in a fast-paced, compassionate environment, this is the perfect opportunity to make a difference in the lives of pets and their families every single day.

Responsibilities

• Greet clients and their pets with a friendly, professional demeanor upon arrival
• Schedule and confirm appointments using veterinary practice management software
• Answer multi-line phone systems, respond to inquiries, and relay messages to veterinary staff
• Process client payments, invoices, and insurance claims accurately
• Maintain and update patient medical records and client information
• Communicate discharge instructions and follow-up care information to pet owners
• Manage waiting room flow and ensure a calm, clean front desk environment

Requirements

• Prior experience in a veterinary, medical, or customer-facing receptionist role required
• Strong communication and interpersonal skills with a compassionate, client-focused attitude
• Ability to multitask and stay organized in a busy, high-energy clinic setting
• Proficiency with scheduling software, email, and basic computer applications
• Comfort handling sensitive situations, including end-of-life care conversations, with empathyReliable, punctual, and a true team player with a positive attitude
• Genuine love for animals and dedication to their health and well-being

About Us

Palm Springs Companion Care LLC is a trusted veterinary practice dedicated to providing exceptional, compassionate care for beloved pets in the Palm Springs community. Our clients choose us because we treat every animal like family, offering personalized attention and expert veterinary services. Our team loves working here because of our supportive culture, shared passion for animals, and the rewarding work we do together each day.