Veterinary Receptionist

Arlington Animal Clinic, LLC

Jacksonville (FL)

On-site

USD 22,041 - 30,307

Full time

14 days+

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Training & development

Employee discounts

Paid continuing education

Term Life Insurance

Accident insurance

Job summary

Arlington Animal Clinic, LLC in Jacksonville, FL is looking for a full-time veterinary receptionist to join our team. The ideal candidate is compassionate, outgoing, and possesses strong customer service skills. Experience with veterinary software is a plus and knowledge of animal handling is required.

Responsibilities include greeting clients, checking in patients, scheduling appointments, and offering emotional support. Benefits include health, dental, and vision insurance, paid time off, and training.

Qualifications

1-3 years of experience, with at least 1 year of veterinary reception preferred.
1 year of customer service experience preferred.

Responsibilities

Greet clients and check in patients.
Schedule and confirm appointments.
Assess emergencies over the phone.
Provide emotional support to clients.

Skills

Veterinary software experience

Customer service

Compassionate listening

Computer literacy

Animal handling experience

Multi-tasking

Education

High School or Equivalent

Tools

Avimark

Job description

We are seeking a full-time veterinary receptionist to join our team! We are a PRIVATELY OWNED, 2 doctor practice, in the Arlington neighborhood of Jacksonville, FL. Candidates with veterinary reception experience are preferred. Candidates who have veterinary assistant experience or front desk experience in an animal boarding facility will also be considered. The candidate should be compassionate, have a great work ethic, be able to multi-task and be computer savvy. The receptionist is one of the most important roles in a veterinary hospital, so our candidate should be outgoing and charismatic.

Responsibilities

Greet each client with a smile and check patients in
Have veterinary software experience (Avimark experience is a plus!)
Have a good phone voice, be able to clearly and effectively give correct information out over the phone
Schedule appointments using veterinary software
Confirm appointments
Be able to assess the difference between an emergency and non-emergency over the phone
Be computer savvy and have good typing skills
Have animal handling experience
Have an understanding of basic Heartworm and Flea Preventives
Be a compassionate listener
Offer emotional support and resource materials to grieving clients