Veterinary Receptionist

Arlington Animal Clinic Llc; Jacksonville (FL); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Dental insurance

Employee discounts

Health insurance

Paid time off

Training & development

Vision insurance

Term Life Insurance

Accident insurance

Paid continuing education

Job summary

Arlington Animal Clinic Llc in Jacksonville, FL is seeking an experienced full-time veterinary receptionist to join our compassionate team. The ideal candidate will interact with clients, manage appointments, and provide emotional support to clients in need. We require strong computer skills and animal handling experience to ensure an efficient workflow.

This role operates in person, and candidates with veterinary reception or assistant experience are preferred. Competitive pay ranges from $16.00 to $22.00 per hour along with various benefits including health insurance and paid time off.

Qualifications

• 1–3 years of experience in veterinary reception preferred.
• 1 year of customer service experience preferred.
• Bilingual in English and Spanish is a plus.

Responsibilities

• Greet clients and check patients in.
• Schedule and confirm appointments using veterinary software.
• Assess emergency situations over the phone.
• Offer emotional support to grieving clients.

Skills

Veterinary reception experience

Compassionate listener

Computer savvy

Good phone voice

Animal handling experience

Education

High school or equivalent

Tools

Veterinary software

Avimark

Job description

Benefits

• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Term Life Insurance
• Accident insurance
• Paid continuing education

Job post summary

Date posted: March 4, 2026

Pay: $16.00 - $22.00 per hour

Job Type: Full-time

Hours: Monday–Friday 7:30 am–6 pm, Saturday 9 am–2 pm

Location: In person

Job description

We are seeking a full‑time veterinary receptionist to join our team! We are a privately owned, 2‑doctor practice in the Arlington neighborhood of Jacksonville, FL. Candidates with veterinary reception experience are preferred, but also those with veterinary assistant experience or front‑desk experience in an animal boarding facility. The candidate should be compassionate, have a great work ethic, be able to multi‑task and be computer savvy. The receptionist is one of the most important roles in a veterinary hospital; our candidate should be outgoing and charismatic.

Duties

• Greet each client with a smile and check patients in
• Experience with veterinary software (Avimark experience is a plus)
• Have a good phone voice, clearly and effectively give correct information out over the phone
• Schedule appointments using veterinary software
• Confirm appointments
• Assess the difference between an emergency and non‑emergency over the phone
• Computer savvy and have good typing skills
• Have animal handling experience
• Understand basic heartworm and flea preventive protocols
• Be a compassionate listener
• Offer emotional support and resource materials to grieving clients

Experience

1–3 years: Veterinary reception (1 year preferred). Customer service (1 year preferred).

Education

High school or equivalent (Preferred).

Language

English. Spanish (bonus).

Work Location

In person.