Veterinary ReceptionistFront Desk Part Time

Tango Animal Hospital; Fairfax (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Flexible schedule

Employee discounts

Job summary

Tango Animal Hospital in Fairfax, Virginia is seeking a Veterinary Receptionist to be the friendly first contact for clients and their pets, handling the front desk and supporting daily hospital operations with professionalism.

The ideal candidate is customer-service oriented, dependable, and able to multitask in a fast-paced environment. Avimark experience and English/Spanish bilingual skills are a plus. Salary is based on experience.

Qualifications

• Front desk customer service experience is preferred
• Experience with Avimark is a plus
• Bilingual English/Spanish is a plus
• Ability to multitask in a fast-paced environment

Responsibilities

• Welcome clients and their pets in a friendly and courteous manner
• Schedule appointments for consultations, procedures, and follow-up care
• Obtain working knowledge of hospital policies, procedures, products and fees
• Collect payment for services and medications
• Answer phone calls and respond to emails promptly and professionally
• Accurately process monetary transactions and reconcile nightly deposits
• Educate clients about pet health, nutrition, and vaccine protocols
• Keep the reception area clean and presentable
• Experience with Avimark is a plus

Skills

Customer service

Multitasking

Clear communication

Bilingual EN/ES

Tools

Avimark

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Flexible schedule
• Employee discounts

Job Summary

The Veterinary Receptionist is often the first point of contact for our clients and plays an essential role in creating a welcoming, professional, and positive experience for both clients and their pets. This position is responsible for providing exceptional customer service while efficiently managing the front desk and supporting the daily operations of the veterinary hospital.

The ideal candidate is friendly, compassionate, dependable, organized, and comfortable working in a fast-paced environment. The Veterinary Receptionist will assist clients in person and by phone, schedule appointments, check patients in and out, maintain accurate client and patient records, process payments, communicate with the veterinary team, and help ensure the hospital runs smoothly and efficiently.

This position requires someone who is comfortable handling multiple tasks at once, communicates clearly and professionally, demonstrates empathy toward clients and their pets, and works well as part of a team. Previous veterinary or animal-care experience is preferred but not required for the right candidate.

Responsibilities include (but not limited to):

• Welcome clients and their pets in a friendly and courteous manner
• Scheduling appointments for consultations, procedures, and follow-up care
• Obtain working knowledge of hospital policies, procedures, products and fees.
• Collect payment for services and medications
• Answering phone calls from clients and respond to emails in a prompt, professional, friendly manner.
• Accurately process monetary transactions. Reconcile nightly deposit.
• Educating clients about pet health and well-being, including nutrition and vaccine protocols
• Keeping the reception area clean and presentable

Experience with Avimark is a plus!

Bilingual (English/Spanish) is a plus!

Salary based on experience