Veterinary Receptionist

NVA General Practice; Columbus (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Continuing education allowance

Mentorship program

Career development

Flexible scheduling

Job summary

NVA General Practice in Columbus, GA is seeking a friendly receptionist to greet clients, answer questions, and assist with incoming and outgoing pets while processing payments in a busy AAHA-accredited clinic.

You will answer phones, screen for service needs, schedule appointments, and maintain client records in our operations software. A minimum of six months’ related experience is required, with mentoring and professional development opportunities.

Qualifications

• Minimum 6 months of job-related experience required.

Responsibilities

• Greet clients and respond to questions in person and over the phone.
• Process incoming and outgoing pets and handle payments.
• Answer questions, screen for service needs, and schedule appointments.

Skills

Customer service

Phone etiquette

Scheduling

Cash handling

Team collaboration

Tools

Practice management software

Job description

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience required.

Why Join Us?

• Competitive hourly pay and comprehensive benefits package, including health insurance, paid time off, and continuing education allowance.
• Be part of an AAHA-accredited practice known for its high standards of care and commitment to excellence.
• A strong emphasis on mentorship and professional development, with opportunities to advance your career and skills.
• Access to state-of-the-art equipment and resources in a busy, high-volume clinic.
• Work with a team that values collaboration, innovation, and learning.
• Flexible scheduling options and a healthy work-life balance.