Experienced Veterinary Receptionist

Alliance Animal Health; Indianapolis (IN); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Health benefits

Dental & vision

Liability insurance

401k & matching

Life insurance

HSA

FSA

Paid vacation

Paid sick time

Bereavement program

Parental leave

Tuition reimbursement

Career development

Referral bonus

Background check ok

Job summary

Alliance Animal Health is seeking an experienced veterinary receptionist to manage front-desk duties in Indianapolis. You will greet clients, triage concerns, schedule appointments, and handle payments with empathy and professionalism.

Ideal candidates have at least one year of veterinary front-desk experience, excellent organizational and computer skills, and a proactive, friendly approach to support clients during various medical outcomes.

Qualifications

• Experienced receptionist with veterinary experience preferred.
• Compassionate, calm, team player, and strong communicator.
• Highly organized with solid computer skills.
• Self-starter eager to grow knowledge and skills.

Responsibilities

• Greet clients and patients and maintain the reception area.
• Answer calls or emails and direct to the appropriate party.
• Triage client concerns and schedule appointments to maximize flow.
• Check in/out clients and process payments.
• Provide friendly emotional support with discretion.
• Be comfortable with potential odors, noises, bites, scratches, and waste.

Skills

Vet receptionist experience

Compassionate

Calm under pressure

Team player

Multi-tasking

Strong communicator

Computer skills

Self-motivated

Job description

Job Duties

Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.