Veterinary Receptionist

Southern Veterinary Partners; Atlanta (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in veterinary care seeks a dedicated Veterinary Receptionist to join their welcoming team in Atlanta. This role involves managing client communications, scheduling appointments, and providing exceptional customer service in a busy clinic environment. The ideal candidate will have strong organizational skills, a calm demeanor, and a passion for animal welfare. With a focus on community involvement and employee well-being, this opportunity offers competitive pay and a comprehensive benefits package, making it a fulfilling position for those looking to make a difference in the lives of pets and their owners.

Benefits

Health Care Plan (Medical, Dental, Vision)

Retirement Plan (401k)

Life Insurance (Basic, Voluntary, AD&D)

Short Term Disability

Paid Time Off (Vacation & Public Holidays)

Educational assistance for veterinary technician programs

Teladoc - FREE 24/7 doctor access

Discounted Veterinary Care

Employee Assistance Program (EAP)

Opportunity to make an impact in the community

Qualifications

• Experience in customer service and veterinary terminology is preferred.
• Ability to manage financial transactions and maintain documentation.

Responsibilities

• Receive and place calls to clients for scheduling appointments.
• Maintain proper documentation through client and pet records.
• Provide excellent customer service and educate clients on pet health.

Skills

Customer Service

Organizational Skills

Communication Skills

Veterinary Terminology

Critical Thinking

Education

High School Diploma

Veterinary Technician Program

Tools

Veterinary Software

Standard Office Equipment

Job description

Join to apply for the Veterinary Receptionist role at Southern Veterinary Partners.

4 days ago Be among the first 25 applicants.

Paces Ferry Veterinary Clinic, located in Atlanta, Georgia, has been serving the community for 50 years. We are a full-service animal hospital providing veterinary care to dogs and cats, offering services such as routine medical, surgical, advanced dental care, dermatology, and laser therapy.

Our veterinarians perform a wide range of soft tissue, orthopedic, and endoscopic surgeries with advanced monitoring equipment.

If you are looking for an opportunity to work in a well-run, successful clinic that is heavily involved in the community and offers a positive and welcoming atmosphere, please apply today!

Responsibilities of a Receptionist

• Receive and place calls to clients for scheduling.
• Prioritize multiple tasks in a calm, organized manner.
• Maintain proper documentation through client and pet records, such as referral documentation and medical history.
• Assist clients by providing instructions, information, invoices, dispensing prescriptions, and scheduling appointments.
• Utilize hospital computer systems to document medical records and communicate with clients and team members.
• Manage financial transactions, including collections and cash/credit procedures, and follow opening and closing protocols.
• Provide excellent customer service with professional communication skills.
• Educate clients on pet health, preventative care, and hospital services to advocate for pets.
• Maintain a positive attitude and show empathy and respect toward clients and pets.
• Utilize standard office equipment and have knowledge of veterinary terminology and procedures.
• Flexible schedule including some weekends and holidays.
• Experience with veterinary software is preferred.
• Work independently and accept direction on tasks.
• Possess organizational skills and critical thinking abilities.
• Strong verbal and written communication skills, good judgment, and stress management.

Benefits and Compensation

• Pay range of $17-$20/hour based on experience.
• Health Care Plan (Medical, Dental, Vision).
• Retirement Plan (401k).
• Life Insurance (Basic, Voluntary, AD&D).
• Short Term Disability.
• Paid Time Off (Vacation & Public Holidays) for eligible positions.
• Educational assistance for veterinary technician programs.
• Teladoc - FREE 24/7 doctor access.
• Discounted Veterinary Care.
• Employee Assistance Program (EAP).
• Opportunity to make an impact in the community and work with a collaborative team.

Company Recognition

Southern Veterinary Partners has experienced remarkable growth, employing over 8,000 employees nationwide. Recognized as #19 on Newsweek’s “Most Loved Workplaces” list in 2022 and ranked among Inc. 5000’s “Fastest Growing Companies in America” multiple years, as well as Birmingham Business Journal's