Veterinary Receptionist

Vetpartners; Peoria (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a compassionate veterinary clinic as a full-time receptionist, where you'll be the first point of contact for clients and their pets. In this dynamic role, you will greet clients, manage appointments, and ensure a smooth experience for all visitors. This position offers the chance to work in a supportive environment dedicated to animal care, with benefits including medical, dental, and paid time off. If you have a passion for customer service and a love for animals, this is the perfect opportunity for you to make a difference.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Employee Pet Discount

Paid Time Off

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant is preferred.
• Strong organizational and multitasking skills are essential.

Responsibilities

• Greet clients and their pets, ensuring a welcoming experience.
• Handle payments and schedule future appointments efficiently.
• Maintain cleanliness and organization of the clinic.

Skills

Customer Service

Organizational Skills

Multitasking

Veterinary Terminology

Basic Lab Tests

Education

Experience as Veterinary Receptionist

Experience as Medical Office Assistant

Job description

Meadowbrook Veterinary Clinic is hiring a full-time veterinary receptionist tobe the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission toprovide compassionate care through veterinary excellence, expect to be supported in your work and home life with:

• All the benefits you deserve—medical, dental, vision, retirement—plus an employee pet discount because we know your pets are family, too.
• Paid time off. Take the time you need to recharge.

Salary: $16.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Monday- Friday - 8:00 am - 5:30 pm. 4 10-hour shifts. Rotating Saturdays 7:45 am -12 pm

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant is preferred.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

AboutMeadowbrook Veterinary Clinic

As a full-service, AAHA-accredited veterinary medical facility in Peoria, Illinois, we pride ourselves on delivering top-notch medical, surgical, and dental care through our professional and courteous staff. Our team is highly skilled in PennHip evaluations, A-Stamp certifications, TPLO procedures, orthopedic surgery, abdominal ultrasounds, and echocardiography. We are dedicated to promoting responsible pet ownership, preventative healthcare, and providing health-related education.

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