Veterinary Receptionist

Mission Veterinary Partners; Town of Webster (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Veterinary Receptionist to be the welcoming face of the hospital. This role requires exceptional client service skills, proficient computer literacy, and the ability to handle payments and stressful situations. You'll support the veterinary team in daily operations, ensuring a smooth experience for clients and their pets. With a focus on teamwork and growth opportunities, this position offers a great work-life balance and competitive compensation. If you have a genuine love for animals and clients, this is the perfect opportunity for you!

Benefits

Paid time off

Medical insurance

Dental insurance

Vision insurance

401K plan with company match

Flexible schedule

Supportive team environment

Qualifications

• Commitment to MVP core values.
• Knowledge of veterinary terminology.
• Excellent spelling and grammar.

Responsibilities

• Greet clients and pets warmly.
• Answer phones professionally and handle inquiries.
• Schedule appointments and manage medical records.

Skills

Exceptional phone etiquette

Strong multi-tasking abilities

Efficiency with attention to detail

Proficient computer skills

Ability to thrive under pressure

Job description

Join to apply for the Veterinary Receptionist role at Mission Veterinary Partners.

Laurelton Bayside Animal Hospital has an opportunity for a Veterinary Receptionist to join our team!

Location: 1467 Empire Blvd., Webster, NY 14580

Shift Details: Full-time (30+ hours/week), Monday-Friday 8-6, every other Saturday 8-3

Pay Range: $17.00 - $19.00/hour (based on experience)

What We're Looking For

• Exceptional phone etiquette
• Strong multi-tasking abilities
• Efficiency with attention to detail
• Proficient computer skills
• Team-oriented mindset
• Ability to thrive under pressure

What We Offer

• Supportive team environment with growth opportunities
• Great work-life balance with a flexible schedule
• Competitive compensation and benefits, including paid time off, medical, dental, vision
• 401K plan with company match

Job Summary

The Receptionist is the first and last contact clients have with the hospital. Must have excellent client service, communication skills, computer literacy, and the ability to handle payments and stressful situations. Supports veterinary staff in daily operations.

Responsibilities

• Greet clients and pets warmly
• Answer phones professionally, handle inquiries, and route calls
• Schedule appointments and surgeries
• Document client conversations accurately
• Process payments and explain invoices
• Verify client information and manage medical records
• Fill prescriptions and provide routine instructions
• Advise clients on products and preventative care

Qualifications

• Commitment to MVP core values
• Computer proficiency
• Knowledge of veterinary terminology
• Excellent spelling and grammar
• Ability to handle emotional situations tactfully
• Genuine liking for animals and clients

Apply today for immediate consideration!