Veterinary Receptionist

Innovetive Petcare; Atlanta (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in veterinary care is seeking a compassionate Veterinary Receptionist to join their dedicated team. This part-time role is perfect for someone who thrives in a fast-paced environment and has a genuine love for animals. As the first point of contact, you will play a crucial role in ensuring a welcoming atmosphere for clients and their pets. Responsibilities include managing appointments, processing payments, and maintaining medical records. Join a supportive team that values compassion and client care, and enjoy flexible scheduling and opportunities for growth in the veterinary field.

Benefits

Staff discounts on veterinary services

Flexible part-time scheduling

Positive, supportive work environment

Hands-on experience in veterinary practice

Opportunity for growth and learning

Qualifications

• Excellent communication skills and a genuine love for animals.
• Ability to multitask in a busy environment and maintain professionalism.

Responsibilities

• Greet clients and pets warmly, manage appointments, and process payments.
• Maintain accurate medical records and support the veterinary team.

Skills

Communication Skills

Compassion

Multitasking

Computer Literacy

Detail-oriented

Client Care

Education

High School Diploma

Associate's or Bachelor's Degree

Tools

Veterinary Software

Appointment Software

Job description

Veterinary Receptionist

Department: Receptionists

Employment Type: Part Time

Location: Atlanta, Georgia

Compensation: $16.00 - $18.00 / hour

Description

Located in the heart of Sandy Springs, just outside of Atlanta, Vernon Woods Animal Hospital has been a trusted name in veterinary medicine for over 40 years. We’re a full-service, family-owned practice committed to delivering warm, personalized, and high-quality care to both pets and their people.

Our hospital offers a full range of medical, surgical, diagnostic, and wellness services for dogs, cats, and small mammals. That’s why we’re looking for a Part-Time Veterinary Receptionist who is not only highly organized and dependable, but also warm, compassionate, and people-focused.

As a Veterinary Receptionist at Vernon Woods Animal Hospital, you will be the friendly face and welcoming voice that sets the tone for every client’s visit. This role is vital to ensuring seamless communication between pet owners and our medical team while keeping the front office running efficiently and professionally.

This is an ideal opportunity for someone who loves animals, enjoys working with people, and thrives in a fast-paced, detail-oriented environment.

Some of the responsibilities you will own in this role:

• Greet clients and pets warmly in person and over the phone
• Answer phones, triage calls, schedule appointments, and manage reminders
• Check clients in and out efficiently while ensuring all necessary paperwork is completed
• Process payments, prepare invoices, and manage financial transactions
• Communicate effectively with clients regarding appointment details, services, and follow-up care
• Maintain accurate and up-to-date medical records and patient files
• Assist with inventory management and product orders for the front desk
• Support the veterinary team with administrative tasks as needed
• Keep the front desk and lobby clean, organized, and welcoming
• Demonstrate empathy and professionalism during emotionally sensitive situations (e.g., euthanasia, emergencies)

What We're Looking For

We’re seeking a dedicated and client-focused individual who:

• Has excellent communication skills, both verbal and written
• Is compassionate, positive, and calm under pressure
• Is comfortable multitasking in a busy environment
• Is computer literate and familiar with appointment software and digital records (experience with veterinary software is a plus)
• Takes initiative and is eager to support the team however needed
• Maintains a professional, polished demeanor and appearance
• Has a genuine love for animals and a strong commitment to client care
• Is reliable, punctual, and detail-oriented
• Can work a flexible schedule including some weekends and holidays

• Previous experience in a veterinary hospital, animal shelter, or medical office setting
• High school diploma or equivalent (Associate’s or Bachelor's degree preferred)
• Familiarity with veterinary medical terminology and services is a big plus
• Bilingual (English/Spanish) is a plus, but not required

What We Offer

• Work in a positive, supportive, and team-oriented environment
• Gain hands-on experience in a well-respected veterinary practice
• Flexible part-time scheduling to support work-life balance
• Opportunity for growth and learning in the veterinary field
• Staff discounts on veterinary services and products
• Be part of a team that truly values compassion, collaboration, and excellence in care