Veterinary Hospital Operations Leader

PETCO Animal Supplies Stores, Inc.; Texas; Presencial; USD 85.000 - 105.000; Jornada completa

Descripción de la vacante

Petco Animal Supplies Stores, Inc. is seeking a Hospital Operations Manager to lead hospital paraprofessionals, collaborate with veterinarians, and drive high-quality patient care and exceptional client service within our Texas locations.

The role focuses on coordinating scheduling, inventory, and financial performance while maintaining a culture that aligns with Petco’s mission to improve lives for pets and people.

Formación

• Lead hospital paraprofessionals to drive patient care and client experience.
• Coordinate with veterinarians to foster a positive culture and cohesive team.
• Manage day-to-day hospital operations, including scheduling, inventory, and client communication.

Responsabilidades

• Lead hospital paraprofessionals to drive operational excellence and high quality patient care.
• Create collaborative relationships with veterinarians to support a cohesive team.
• Oversee scheduling, equipment maintenance, inventory control, invoicing, patient scheduling, and training.
• Oversee hiring, training, and performance of paraprofessional staff in partnership with leadership and HR.
• Maintain doctor schedules with regional support as needed.
• Review monthly P&L with leadership to drive revenue growth and meet targets.
• Escalate issues to leadership and HR when needed.
• Collaborate with store teams to ensure a seamless client and patient experience.
• Keep the hospital environment clean and compliant with OSHA standards.

Conocimientos

Leadership

Team coordination

Customer service

Communication

Herramientas

Practice management software

Descripción del empleo

Petco Animal Supplies Stores, Inc. is seeking a Hospital Operations Manager to lead hospital paraprofessionals, collaborate with veterinarians, and drive high-quality patient care and exceptional client service within our Texas locations.

The role focuses on coordinating scheduling, inventory, and financial performance while maintaining a culture that aligns with Petco’s mission to improve lives for pets and people.