Veterinary Hospital Operations Leader

PETCO Animal Supplies Stores, Inc.; Walnut Creek (CA); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Petco Animal Supplies, Inc. is seeking a Hospital Operations Manager to lead the veterinary hospital team and partner with retail store teams to deliver high‑quality patient care and exceptional client service.

You will oversee scheduling, staffing, inventory, and financial performance, driving revenue while managing costs. The role requires 2–3 years in veterinary practice or equivalent leadership experience, with strong communication and decision‑making skills.

Qualifikationen

• Minimum Requirements include 2–3 years in veterinary practice or equivalent leadership experience.
• Excellent written and verbal communication skills.
• Ability to make decisions and lead a team; strong customer service mindset.

Aufgaben

• Lead hospital paraprofessionals to drive patient care and client experience.
• Coordinate scheduling with veterinarians and support staff; manage inventory and invoicing.
• Oversee hiring, training, and performance coaching for paraprofessional partners.
• Manage doctor schedules and ensure payroll stays within forecast.
• Review P&L and partner with Area Operations Manager to grow revenue.
• Ensure OSHA compliance and uphold Petco policies in daily operations.

Kenntnisse

Leadership

Communication

Decision making

Teamwork

Customer service

Telephone etiquette

Computer skills

Ausbildung

Bachelor’s degree or equivalent experience

Jobbeschreibung

Petco Animal Supplies, Inc. is seeking a Hospital Operations Manager to lead the veterinary hospital team and partner with retail store teams to deliver high‑quality patient care and exceptional client service.

You will oversee scheduling, staffing, inventory, and financial performance, driving revenue while managing costs. The role requires 2–3 years in veterinary practice or equivalent leadership experience, with strong communication and decision‑making skills.