Veterinary Hospital Operations Leader

Petco; Spring Hill (FL); Presencial; USD 65.000 - 95.000; Jornada completa

Descripción de la vacante

Petco Hospital is seeking a Hospital Operations Manager in Spring Hill, FL to lead the veterinary hospital team and partner with store staff to ensure high-quality care and customer service.

You will oversee scheduling, hiring, training, and performance management, drive revenue growth, and ensure compliance with safety and operational policies while fostering a compassionate, team-focused culture.

Formación

• 2-3 years previous experience in a veterinary practice; or 2+ years of strong leadership experience in lieu of veterinary experience.
• Excellent written and verbal communication skills.
• Ability to make decisions, delegate tasks and drive results with hospital partners.
• Compassionate and sympathetic, maintains professional demeanor in emotional/stressful situations.
• Telephone etiquette and basic computer skills.
• Team player willing to learn, adapt to change, and contribute ideas.
• Microsoft Office suite and related digital tools.

Responsabilidades

• Lead hospital paraprofessionals to drive operational excellence and exceptional client experience.
• Collaborate with veterinarians to foster a positive culture and cohesive team.
• Manage scheduling, equipment function, inventory, invoicing, patient records, and accounts receivable.
• Oversee hiring, training, and performance management in partnership with HR and leadership.
• Monitor scheduling to ensure coverage and payroll controls while meeting financial targets.
• Review monthly P&L and partner with leaders to drive revenue growth.
• Maintain OSHA standards and ensure a clean, compliant hospital environment.

Conocimientos

Leadership

Communication

Decision making

Compassion

Telephone etiquette

Computer skills

Team player

Microsoft Office

Educación

Bachelor’s degree or equivalent experience

Herramientas

Microsoft Office

Descripción del empleo

Petco Hospital is seeking a Hospital Operations Manager in Spring Hill, FL to lead the veterinary hospital team and partner with store staff to ensure high-quality care and customer service.

You will oversee scheduling, hiring, training, and performance management, drive revenue growth, and ensure compliance with safety and operational policies while fostering a compassionate, team-focused culture.