Veterinary Front Office Coordinator - Admin & Client Care

VCA Animal Hospitals; Pearl City (HI); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation/sick days

401(k)

Pet discounts

Job summary

VCA Family Animal Hospital in Pearl City, HI is seeking a Client Service Representative - Administrative Assistant to provide front office and administrative support in a busy veterinary setting.

The role involves coordinating calendars, onboarding paperwork, basic bookkeeping, and acting as a liaison between hospital administration, doctors, and staff. Candidates should have at least one year of office experience and be comfortable handling confidential information.

Qualifications

• At least one year of proven administrative or office support experience.
• High School Diploma/GED or equivalent; Associate's degree preferred.
• Excellent organizational, written, and verbal communication skills.
• Strong attention to detail and ability to manage multiple priorities.
• Proven decision-making skills to choose the most appropriate course of action.
• The ability to integrate new information into problem-solving.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Ability to maintain confidentiality of sensitive business and personnel information.
• The ability to lift up to 20 lbs. and be exposed to hazards associated with pets such as allergies, noises, and odors.
• Some veterinary or medical office experience desired, but not required.

Responsibilities

• Administrative support functions, including managing correspondence, preparing documents, and maintaining office files.
• Coordinating calendars, scheduling meetings, and organizing hospital events.
• Maintaining accurate personnel, medical, and business records in compliance with hospital policy.
• Assisting with onboarding paperwork, credentialing documents, and license/certification tracking for staff.
• Processing invoices, purchase orders, and basic bookkeeping tasks as needed.
• Supporting hospital leadership with reports, presentations, and data entry.
• Ordering and tracking office and administrative supplies.
• Serving as a liaison between hospital administration, doctors, and front office staff.
• Handling confidential information with discretion and professionalism.

Skills

Administrative support

Microsoft Office

Organization

Written communication

Verbal communication

Attention to detail

Multitasking

Education

High School Diploma/GED

Associate's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

VCA Family Animal Hospital in Pearl City, HI is seeking a Client Service Representative - Administrative Assistant to provide front office and administrative support in a busy veterinary setting.

The role involves coordinating calendars, onboarding paperwork, basic bookkeeping, and acting as a liaison between hospital administration, doctors, and staff. Candidates should have at least one year of office experience and be comfortable handling confidential information.