Pet Hospital Front Desk Specialist

VCA Animal Hospitals; Kennewick (WA); On-site; USD 22,000 - 28,000; Full time

Job summary

VCA Meadow Hills Animal Hospital is seeking a Full-Time Client Service Representative to greet clients and their pets, coordinate client services, and act as a goodwill ambassador for the hospital.

The role requires excellent client service, phone, and communication skills, with the ability to work in a team, manage multiple tasks, and handle financial transactions in a busy front-office setting.

Qualifications

• High School Diploma.
• Must have experience working with the public, i.e. restaurant, retail or service business.
• Experience in a veterinary hospital or other doctor’s office is a plus.

Responsibilities

• Meet and greet clients and their pets.
• Coordinate and represent all facets of client services.
• Schedule appointments.
• Maintain charts and computer records.
• Pharmacy and retail sales.
• Marketing implementation.
• Financial responsibilities.

Skills

Excellent client service

Excellent phone skills

People-oriented

Excellent communication

Teamwork

Detail oriented

Handle money accurately

Multi-task under stress

Education

High School Diploma

Job description

VCA Meadow Hills Animal Hospital is seeking a Full-Time Client Service Representative to greet clients and their pets, coordinate client services, and act as a goodwill ambassador for the hospital.

The role requires excellent client service, phone, and communication skills, with the ability to work in a team, manage multiple tasks, and handle financial transactions in a busy front-office setting.