Pet Client Experience Coordinator

VCA Inc.; United States; On-site; USD 20,664 - 25,747; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous 401(k) and Roth plans with company match

Paid Time Off and Holidays

Continuing Education Allowance

Job summary

VCA Inc. is seeking a Client Service Coordinator to drive the flow of clients and pets through the hospital while ensuring exceptional service. The ideal candidate will promote hospital services, educate clients, and engage with both clients and pets effectively.

With responsibilities including client and pet management, financial recordkeeping, and administrative functions, this role is crucial in maintaining a productive environment in alignment with VCA's values.

Full benefits package for eligible associates includes comprehensive medical, dental, and vision insurance, along with a 401(k) plan.

Qualifications

• Ability to multi-task under distracting conditions.
• Excellent written and verbal communication skills in fluent English.
• Strong organizational ability and systematic approach.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize productivity of the veterinary medical team.
• Educate clients about pet health needs and services.

Skills

Leadership

Customer Focus

Communication Skills

Client Service Skills

Time Management

Job description

VCA Inc. is seeking a Client Service Coordinator to drive the flow of clients and pets through the hospital while ensuring exceptional service. The ideal candidate will promote hospital services, educate clients, and engage with both clients and pets effectively.

With responsibilities including client and pet management, financial recordkeeping, and administrative functions, this role is crucial in maintaining a productive environment in alignment with VCA's values.

Full benefits package for eligible associates includes comprehensive medical, dental, and vision insurance, along with a 401(k) plan.