Veterinary Front Desk & Client Services (4/10 Schedule)

Ohana Pet Hospital; Ventura (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

Ohana Pet Hospital in Ventura, CA is seeking a friendly Veterinary Receptionist / Client Service Representative to greet clients and manage daily operations. You will handle appointment scheduling, patient flow, phone calls, and transactional processing while delivering compassionate, professional service.

The role requires 1+ year of veterinary reception experience, strong communication, and ability to work collaboratively in a fast-paced team environment.

Qualifications

• 1+ years of experience in veterinary reception is required.
• Experience with Cornerstone veterinary software preferred.
• Excellent verbal and written communication is essential.
• Ability to manage a multi-line phone system and assist in-person clients.
• Strong organizational and time-management skills; team player.

Responsibilities

• Greet clients and serve as the welcoming face of the hospital.
• Schedule appointments and manage daily patient flow.
• Handle multi-line phones and in-person client interactions.
• Process transactions and maintain accurate financial records.
• Provide clients with information about services and support.

Skills

Multi-line phone handling

Front-desk experience

Cornerstone software

Excellent communication

Organizational skills

Payment processing

Team collaboration

Compassionate service

Tools

Cornerstone

Job description

Ohana Pet Hospital in Ventura, CA is seeking a friendly Veterinary Receptionist / Client Service Representative to greet clients and manage daily operations. You will handle appointment scheduling, patient flow, phone calls, and transactional processing while delivering compassionate, professional service.

The role requires 1+ year of veterinary reception experience, strong communication, and ability to work collaboratively in a fast-paced team environment.