Administrative Assistant

VCA Animal Hospitals; Pearl City (HI); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation/sick days

401(k)

Pet discounts

Job summary

VCA Family Animal Hospital in Pearl City, HI is seeking a Client Service Representative - Administrative Assistant to provide front office and administrative support in a busy veterinary setting.

The role involves coordinating calendars, onboarding paperwork, basic bookkeeping, and acting as a liaison between hospital administration, doctors, and staff. Candidates should have at least one year of office experience and be comfortable handling confidential information.

Qualifications

• At least one year of proven administrative or office support experience.
• High School Diploma/GED or equivalent; Associate's degree preferred.
• Excellent organizational, written, and verbal communication skills.
• Strong attention to detail and ability to manage multiple priorities.
• Proven decision-making skills to choose the most appropriate course of action.
• The ability to integrate new information into problem-solving.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Ability to maintain confidentiality of sensitive business and personnel information.
• The ability to lift up to 20 lbs. and be exposed to hazards associated with pets such as allergies, noises, and odors.
• Some veterinary or medical office experience desired, but not required.

Responsibilities

• Administrative support functions, including managing correspondence, preparing documents, and maintaining office files.
• Coordinating calendars, scheduling meetings, and organizing hospital events.
• Maintaining accurate personnel, medical, and business records in compliance with hospital policy.
• Assisting with onboarding paperwork, credentialing documents, and license/certification tracking for staff.
• Processing invoices, purchase orders, and basic bookkeeping tasks as needed.
• Supporting hospital leadership with reports, presentations, and data entry.
• Ordering and tracking office and administrative supplies.
• Serving as a liaison between hospital administration, doctors, and front office staff.
• Handling confidential information with discretion and professionalism.

Skills

Administrative support

Microsoft Office

Organization

Written communication

Verbal communication

Attention to detail

Multitasking

Education

High School Diploma/GED

Associate's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Client Service Representative - Administrative Assistant

Front Office Staff

Administrative Assistant

Location: 98-1254 Ka\'ahumanu St, Pearl City, HI 96782

Join our VCA Family & Oahu Veterinary Specialty Center Team!

About Us

Opening in 1997 as a small two doctor practice working normal business hours, Family Veterinary Clinic quickly grew to a five doctor practice, opened 7 days a week, 365 days a year as the only clinic on island with overnight emergency veterinary care. VCA acquired us in 2005, turning Family Veterinary Clinic into VCA Family Animal Hospital. We further raised the bar in 2013 with the addition of specialty services and becoming VCA Family & Oahu Veterinary Specialty Center. Today, we are an AAHA-accredited large hybrid hospital with General Practice, 24/7 Emergency and our specialties include Internal Medicine, Surgery, Ophthalmology, Critical Care, and Oncology!

Essential Functions

• Administrative support functions, including: managing correspondence, preparing documents, and maintaining office files
• Coordinating calendars, scheduling meetings, and organizing hospital events
• Maintaining accurate personnel, medical, and business records in compliance with hospital policy
• Assisting with onboarding paperwork, credentialing documents, and license/certification tracking for staff
• Processing invoices, purchase orders, and basic bookkeeping tasks as needed
• Supporting hospital leadership with reports, presentations, and data entry
• Ordering and tracking office and administrative supplies
• Serving as a liaison between hospital administration, doctors, and front office staff
• Handling confidential information with discretion and professionalism

Qualifications

• At least one year of proven administrative or office support experience
• High School Diploma/GED or equivalent; Associate's degree preferred
• Excellent organizational, written, and verbal communication skills
• Strong attention to detail and ability to manage multiple priorities
• Proven decision-making skills to choose the most appropriate course of action
• The ability to integrate new information into problem-solving
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Ability to maintain confidentiality of sensitive business and personnel information
• The ability to lift up to 20 lbs. and be exposed to hazards associated with pets such as allergies, noises, and odors
• Some veterinary or medical office experience desired, but not required

SCHEDULE: Full and Part-time positions available. Standard business hours with occasional flexibility required to support hospital operations.

COMPENSATION: $20 - $24/hr

BENEFITS: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com