Veterinary Front Desk Specialist — Calm, Compassionate Care

veterinarypracticepartners; Port Saint Lucie (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Live with Grace Animal Hospital in Port St. Lucie, FL is seeking a Full-Time Veterinary Receptionist who warmly welcomes clients and pets, manages check-in/out, schedules appointments, and handles payments.

This role acts as the friendly first and last impression, supporting Fear Free care and smooth hospital flow. You will work with the medical team to relay treatment updates, assist with client education, maintain records in the ezyVet system, and help with front desk duties while upholding

Qualifications

• 1+ year of experience in veterinary, healthcare, or customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized under pressure.

Responsibilities

• Greet clients and manage check-in/check-out with accurate billing.
• Answer phones and emails promptly with professional demeanor.
• Schedule and confirm appointments to optimize daily workflow.
• Maintain client and patient records in ezyVet.
• Coordinate communication between medical team and clients.
• Process prescription refills and record transfers.
• Maintain lobby cleanliness and a calm, spa-like environment.
• Support front desk inventory and hospital protocols.

Skills

Customer service

Communication

Multitasking

Organizational skills

Tools

ezyVet

Job description

Live with Grace Animal Hospital in Port St. Lucie, FL is seeking a Full-Time Veterinary Receptionist who warmly welcomes clients and pets, manages check-in/out, schedules appointments, and handles payments.

This role acts as the friendly first and last impression, supporting Fear Free care and smooth hospital flow. You will work with the medical team to relay treatment updates, assist with client education, maintain records in the ezyVet system, and help with front desk duties while upholding