Veterinary Front Desk Specialist

Carevet; City of Cortland (NY); On-site; USD 28,000 - 38,000; Full time

Job summary

Crossroads Veterinary Clinic in Cortland, NY is seeking a friendly Veterinary Receptionist to greet clients, check in and out patients, and manage front-desk operations in a fast-paced small animal practice.

You will answer phones, schedule appointments, process payments, retrieve prescriptions, handle mail and emails, and help maintain a clean, welcoming waiting area while delivering outstanding customer service.

Qualifications

• High School Diploma or equivalent.
• Customer Service experience.
• Organizational skills and multitasking with attention to detail.
• Computer skills; digitally proficient.
• Team oriented but able to work independently.
• Dependable and punctual.
• Must be able to lift 50 pounds, stoop, bend, and stand for long periods.
• Strong problem-solving abilities.

Responsibilities

• Checking patients in, checking patients out.
• Provide customer service such as greeting customers, fielding questions, processing incoming patients, and handling payments.
• Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff.
• Handle incoming and outgoing mail and email.
• Retrieve prescriptions.
• Maintain the cleanliness of waiting room.

Skills

Customer Service

Organizational Skills

Multitasking

Attention to detail

Computer skills

Punctuality

Team player

Problem solving

Dependable

Education

High School Diploma

Job description

Crossroads Veterinary Clinic in Cortland, NY is seeking a friendly Veterinary Receptionist to greet clients, check in and out patients, and manage front-desk operations in a fast-paced small animal practice.

You will answer phones, schedule appointments, process payments, retrieve prescriptions, handle mail and emails, and help maintain a clean, welcoming waiting area while delivering outstanding customer service.