Veterinary Receptionist

Crossroadsshelter; Buffalo (MN); On-site; USD 24,796 - 26,863; Full time

Benefits offered by this job

Discounts on veterinary care and procedures

Discounts on pet food and supplies

Job summary

A nonprofit veterinary clinic is seeking a reliable Veterinary Receptionist to be the primary contact for clients. This role involves multitasking in a fast-paced environment, scheduling appointments, managing client communications, and supporting clinic operations. Strong communication and organizational skills are essential. Offering $18.00 - $19.50 per hour based on experience, with benefits including discounts on veterinary care. Ideal for individuals passionate about animal care and community service.

Qualifications

• Strong multitasking and problem-solving abilities.
• Excellent verbal and written communication skills.
• Strong computer skills, including scheduling systems and basic office software.
• Exceptional organizational skills and attention to detail.
• Ability to work independently and as part of a team in a busy clinical setting.

Responsibilities

• Greet clients professionally and provide excellent customer service.
• Schedule and coordinate appointments for multiple veterinarians.
• Manage a high volume of calls, emails, and inquiries.
• Enter and maintain client and patient information accurately.
• Handle end-of-day reconciliation and prepare daily deposits.
• Communicate effectively with clients and staff.
• Assist with administrative duties to support clinic operations.

Skills

Strong multitasking abilities

Excellent verbal communication

Strong computer skills

Exceptional organizational skills

Ability to work independently

Job description

Crossroads Community Veterinary Clinic is a nonprofit, affordable Veterinary Clinic specializing in client and patient-focused care (spectrum of care). Working for our mission-driven organization offers the opportunity to make a meaningful impact every day by contributing to a cause that is greater than yourself. Team members gain a strong sense of purpose and fulfillment knowing their work directly supports positive outcomes within the community. Our values-based culture promotes collaboration, compassion, and teamwork, creating a supportive, motivating, and rewarding work environment.

Position Summary

We are seeking a highly reliable and organized Veterinary Receptionist to serve as the primary point of contact for our clinic. This position requires the ability to multitask in a fast-paced environment while coordinating appointment scheduling for multiple veterinarians, including surgery and clinic days, managing veterinary technician appointment schedules, and supporting rescue group scheduling needs. Strong communication, problem-solving, and computer skills are essential for success in this role.

Key Responsibilities

• Greet clients professionally and provide excellent customer service in person and by phone
• Schedule and coordinate appointments for multiple veterinarians, technicians, and rescue partners
• Manage a high volume of calls, emails, and in-person inquiries simultaneously
• Accurately enter and maintain client and patient information in the clinic management system
• Handle end-of-day reconciliation and prepare daily deposits
• Communicate clearly and effectively with clients, staff, and external partners
• Assist with general administrative and organizational duties to support clinic operations
• Maintain confidentiality and professionalism at all times

Required Skills & Qualifications

• Strong multitasking and problem-solving abilities
• Excellent verbal and written communication skills
• Strong computer skills, including scheduling systems and basic office software
• Exceptional organizational skills and attention to detail
• Ability to work independently and as part of a team in a busy clinical setting

Preferred Qualifications

• Previous veterinary clinic reception experience highly preferred

Schedule (Non-Negotiable)

$18.00 - $19.50 /hour DOE

Discounts on Veterinary Care & Procedures, Adoption, & Pet Food and Supplies

By appointment only

Adoption Hours