Veterinary Front Desk & Patient Care Coordinator

Mission Pet Health; Issaquah (WA); On-site; USD 57,308,000 - 65,904,000; Full time

Benefits offered by this job

Discounted veterinary care for your की

Online discount platform access

Teladoc 24/7 access

Job summary

Mission Pet Health in Issaquah, WA is seeking a friendly Receptionist to be the Director of First Impressions. You will manage a multi-line phone system, greet clients with empathy, and reflect our commitment to compassionate care.

You will coordinate care by maintaining records, scheduling appointments, handling payments, and guiding clients on preventive services. This role requires strong communication, organization, and a patient, team-oriented attitude.

Qualifications

• Customer service oriented with love for animals.
• Excellent communication in stressful situations.
• Strong organizational and multitasking abilities.
• Collaborative, able to work independently.
• Experience with veterinary software preferred; weekend/holiday availability required.
• Compensation: $20–$23 per hour based on experience.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure optimal care.
• Embody Compassion and Empathy: be a calming presence for clients, treating each pet with care.

Skills

Customer service

Communication skills

Organization

Team player

Veterinary software

Weekend availability

Tools

Vet software

Job description

Mission Pet Health in Issaquah, WA is seeking a friendly Receptionist to be the Director of First Impressions. You will manage a multi-line phone system, greet clients with empathy, and reflect our commitment to compassionate care.

You will coordinate care by maintaining records, scheduling appointments, handling payments, and guiding clients on preventive services. This role requires strong communication, organization, and a patient, team-oriented attitude.