Veterinary Front Desk: Care, Scheduling & Client Wellness

Reber Ranch Veterinary Hospital; Kent (WA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k retirement options

Teladoc access

Employee Assistance Program (EAP)

Discounted veterinary care

Job summary

Mission Pet Health is seeking a friendly receptionist to be the director of first impressions, greeting clients and managing a multi-line phone system with a focus on compassionate care.

You will coordinate appointments, maintain medical records, and handle transactions to keep the hospital running smoothly while supporting the veterinary team. A love for animals and strong communication are essential.

Qualifications

• Excellent customer service with a genuine love for animals.
• Exceptional communication skills and ability to manage stressful situations.
• Strong organizational skills and multitasking in a fast-paced environment.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with a positive attitude.
• Ensure seamless care coordination by maintaining records, scheduling appointments, and handling payments.
• Advocate for pet health by educating clients on preventative care and hospital services.
• Provide a calm, empathetic presence and treat every pet with care.

Skills

Customer service

Communication

Phone etiquette

Organization

Teamwork

Tools

Vet software

Job description

Mission Pet Health is seeking a friendly receptionist to be the director of first impressions, greeting clients and managing a multi-line phone system with a focus on compassionate care.

You will coordinate appointments, maintain medical records, and handle transactions to keep the hospital running smoothly while supporting the veterinary team. A love for animals and strong communication are essential.