Veterinary Front Desk: Compassionate Care & Scheduling

Mission Pet Health; Pleasant Prairie (WI); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Discounted veterinary care for your >0

Online discount platform

Teladoc access 24/7

Job summary

Mission Pet Health in Pleasant Prairie, Wisconsin is seeking a friendly receptionist to be the Director of First Impressions. You’ll manage a multi-line phone system, greet clients, maintain medical records, and help coordinate appointments to keep the hospital running smoothly.

A passion for animals and strong communication are essential. Evening, weekend and holiday availability is required, with comprehensive benefits and opportunities within a nationwide veterinary network.

Qualifications

• Must have excellent customer service and genuine love for animals.
• Excellent communication skills with the ability to stay calm under pressure.
• Strong organizational abilities to multitask in a fast-paced environment.
• Team-oriented, able to work independently and with guidance.

Responsibilities

• Manage a multi-line phone system and greet clients warmly.
• Maintain accurate medical records and coordinate appointments.
• Handle financial transactions and patient check-ins/outs.
• Educate clients on preventive care and hospital services.

Skills

Customer service

Communication

Organization

Team player

Veterinary software

Flexible schedule

Job description

Mission Pet Health in Pleasant Prairie, Wisconsin is seeking a friendly receptionist to be the Director of First Impressions. You’ll manage a multi-line phone system, greet clients, maintain medical records, and help coordinate appointments to keep the hospital running smoothly.

A passion for animals and strong communication are essential. Evening, weekend and holiday availability is required, with comprehensive benefits and opportunities within a nationwide veterinary network.