Pet Health Receptionist & Care Concierge

Mission Pet Health; Riverview (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement options

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Discounted veterinary care

Teladoc access

Job summary

Mission Pet Health is seeking a friendly receptionist to be the Director of First Impressions, greet clients warmly, manage a multi-line phone system, and reflect our compassionate care. You will maintain medical records, coordinate appointments, and handle payments to keep the hospital running smoothly.

The role supports a team-oriented environment with flexible scheduling, including some weekends and holidays.

Qualifications

• Front desk receptionist duties focusing on first impressions and greeting clients.
• Strong communication skills to manage multi-line phone system and schedules.
• Organizational ability to manage records, appointments, and transactions.
• Team player with flexible schedule, including some weekends/holidays.
• Experience with veterinary software is preferred.

Responsibilities

• Be the Director of First Impressions: greet clients, manage a multi-line phone system, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, schedule appointments, and handle financial transactions.

Skills

Customer service

Communication

Organization

Teamwork

Vet software experience

Tools

Veterinary software

Job description

Mission Pet Health is seeking a friendly receptionist to be the Director of First Impressions, greet clients warmly, manage a multi-line phone system, and reflect our compassionate care. You will maintain medical records, coordinate appointments, and handle payments to keep the hospital running smoothly.

The role supports a team-oriented environment with flexible scheduling, including some weekends and holidays.