Veterinary Front Desk & Client Care Specialist

Allegheny Veterinary Associates; Pittsburgh (Allegheny County); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health package: Medical, dental, and/​

Vision coverage

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

Allegheny Veterinary Associates in Pittsburgh, PA seeks an outgoing Veterinary Receptionist / Client Service Representative to greet clients, manage appointments, and support daily patient flow in a fast-paced hospital environment.

The role emphasizes compassionate service, teamwork, and organized front-desk operations, with compensation starting at $18 per hour for full-time schedules (typically 4–8.5 hour shifts, Monday–Friday). Benefits include medical/dental/vision, 401k with match, and PTO.

Qualifications

• 1+ years of experience in a customer service, reception, or client-facing role.
• Previous veterinary receptionist or healthcare-related front-desk experience preferred.
• Proficiency in a multi-line phone system.
• Experience with veterinary practice management software, Avimark preferred.
• Ability to accurately process payments and maintain financial records.

Responsibilities

• Greet clients and serve as the welcoming face of the hospital.
• Manage appointments and daily patient flow to ensure smooth operations.
• Handle multi-line phones and in-person interactions efficiently.
• Process transactions and assist clients with information about services.

Skills

Customer service

Front desk

Phone handling

Calm under pressure

Calendaring

Tools

Avimark

Job description

Allegheny Veterinary Associates in Pittsburgh, PA seeks an outgoing Veterinary Receptionist / Client Service Representative to greet clients, manage appointments, and support daily patient flow in a fast-paced hospital environment.

The role emphasizes compassionate service, teamwork, and organized front-desk operations, with compensation starting at $18 per hour for full-time schedules (typically 4–8.5 hour shifts, Monday–Friday). Benefits include medical/dental/vision, 401k with match, and PTO.