Veterinary Receptionist

Western Veterinary Partners; Pittsburgh (Allegheny County); On-site; USD 22,041 - 24,796; Part time

Benefits offered by this job

Health package: Medical, dental, and vision insurance

Life insurance and disability

401k options

Paid time off

Personal pet discount

Job summary

A local veterinary clinic is seeking a Client Service Representative to greet visitors and ensure a welcoming atmosphere. You will manage appointments and provide exceptional customer service. Ideal candidates should have a background in fast-paced client service, be detail-oriented, and possess strong communication skills. This part-time position offers competitive compensation along with benefits such as health insurance and a personal pet discount. Join a fun and adaptable team dedicated to high standards in veterinary care.

Qualifications

• 1+ years of client service experience is required.
• Previous veterinary experience is highly desired.
• Friendly and outgoing personality needed.

Responsibilities

• Schedule and manage the flow of appointments.
• Provide empathetic customer service to clients.
• Process financial transactions and answer inquiries.

Skills

Client service and communication

Welcoming and discharging patients

Collaboration with other team members

Managing phone lines

Booking appointments/attention to detail

Job description

Allegheny Veterinary Associates is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.

This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

Schedule

This is a part-time position, 2-3 days a week, with availability needed Monday - Friday.

NO WEEKENDS!

Full-time benefits and compensation**

• Compensation: $16-18 per hour, for each hour worked*
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount

Minimum Qualifications And Skill Set

• 1+ years of client service experience is required
• Previous veterinary experience is HIGHLY DESIRED
• Proficiency in the following skills:
  • Client service and communication
  • Welcoming and discharging patients
  • Collaboration with other team members
  • Managing phone lines
  • Booking appointments/attention to detail

Why Join Our Team?

We are an adaptable, fun, and easy-going team with low turnover and long-time clientele. It takes exceptional medicine, modern treatment options, and a well-designed system of care to achieve high standards of success and client satisfaction. At Allegheny, that’s exactly our goal. From ongoing wellness care to surgery, dentistry, and orthopedics, we have our community covered. Additionally, we have a talented and tenured support team that values collaboration and is eager to jump in where needed.

To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors. *During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.