Veterinary Front Desk Specialist

VCA Animal Hospitals; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid vacation/sick days

401(k)

Generous employee pet discounts

Job summary

VCA Animal Hospitals is seeking a Client Service Representative located in Pittsburgh, PA. This role is vital in creating a welcoming environment for clients and their pets, requiring exceptional customer service skills and compassion for animals.

The successful candidate will manage appointments, outreach, and client education, contributing to the operational success of the hospital. We offer competitive compensation and a comprehensive benefits package, including medical and pet discounts.

Qualifications

• At least one year of proven past experience helping customers.
• Willingness to work nights, weekends and holidays.

Responsibilities

• Greet visitors and guide clients and their pets to exam rooms.
• Schedule and confirm appointments.
• Manage medical records and ensure the facility is clean.

Skills

Customer service experience

Excellent listening and communication skills

Proficiency in Microsoft Office

Compassion for pets and people

Decision-making skills

Education

High School Diploma/GED or equivalent

Job description

VCA Animal Hospitals is seeking a Client Service Representative located in Pittsburgh, PA. This role is vital in creating a welcoming environment for clients and their pets, requiring exceptional customer service skills and compassion for animals.

The successful candidate will manage appointments, outreach, and client education, contributing to the operational success of the hospital. We offer competitive compensation and a comprehensive benefits package, including medical and pet discounts.