Full-Time Veterinary Receptionist & Client Services

Western Veterinary Partners; Pittsburgh (Allegheny County); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

Allegheny Veterinary Associates in Pittsburgh, PA is seeking a friendly Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. In a fast-paced setting, you will ensure exceptional client experiences, manage appointments and patient flow, and handle multi-line phones and in-person interactions.

The role involves processing transactions, supporting clients with information about services, and contributing to a team-focused environment.

Qualifications

• 1+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in managing a multi-line phone system and assisting in-person clients
• Experience scheduling appointments and coordinating calendars preferred

Responsibilities

• Greet clients and provide exceptional customer service.
• Manage appointments and daily patient flow.
• Answer multi-line phones and assist in-person clients.
• Process transactions and maintain financial records.
• Provide information about services and educate clients.

Skills

Customer service

Front-desk experience

Communication skills

Job description

Allegheny Veterinary Associates in Pittsburgh, PA is seeking a friendly Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. In a fast-paced setting, you will ensure exceptional client experiences, manage appointments and patient flow, and handle multi-line phones and in-person interactions.

The role involves processing transactions, supporting clients with information about services, and contributing to a team-focused environment.